Tourism analysis of collaborative accomodation platforms in spanish destinations through user-generated content and other online sources

Supervisors:

Dra Berta Ferrer Rosell

Dra Estela Mariné Roig

Summary:

Airbnb has been declared the most important peer-to-peer (P2P) accommodation platform in the tourism sector. For 10 years, this platform has been progressively changing the rules of the accommodation landscape, taking to users to be part of this change and creating new dynamics for the economy. Researchers have mainly focused on the study of this platform, analysing especially, its evolution and impact. However, in this rising accommodation sharing sector, Airbnb is not the only P2P accommodation platform. Others have arrived with different approaches for users and possibly, with particular impacts in the tourism sector. This Doctoral dissertation aims to create a new understanding of how the ecosystem of the P2P accommodation platforms currently works, by combining qualitative and quantitative research methods that allow to know the possible added values and the impact on society of other non-Airbnb P2P accommodation platforms, through its user’s (guests and hosts) experiences.